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How 74jili Handles Your Personal Information

This Privacy Policy tells you exactly what data 74jili collects when you open an account, deposit through GCash, Maya or InstaPay, and use our platform — and what we do with it.

Account data we collectGCash, Maya, InstaPay transaction recordsYour rights to access and correctionHow to reach our privacy contactPhilippines-resident data handling
74jili How 74jili Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access your data, correct an error, or ask us to delete records we no longer need, our support team handles privacy requests directly. Players in Zamboanga City and across the Philippines can send requests through live chat or email — use the subject line 'Privacy Request' so we route it to the right person straight away. We aim to acknowledge every privacy request within one business day and resolve it within the period required by applicable rules.

Live Chat Open the chat widget from any page while logged in and type 'Privacy Request' — our team picks up account and data queries through the same channel you use for payment help.
Email Support Send your request to our support address with 'Privacy Request' in the subject line. Include your registered GCash or Maya number so we can locate your account quickly.
Account Settings Some data corrections — like updating a linked InstaPay number or changing your registered mobile — can be started directly inside your account settings before contacting support.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Control

We apply SSL encryption to every page and every transaction, which means data moving between your phone and our servers — including your GCash deposit confirmations — travels in an encrypted channel. Account passwords are stored in hashed form; we never see them in plain text. Cookie settings, data retention limits, and how to withdraw consent are all described in the sections below.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you open most. You can block non-essential cookies through your browser settings without affecting account access.

Account Security

Every login triggers an OTP sent to your registered mobile number. If we detect a new device or unusual location, we hold the session until you confirm via OTP — an extra layer over your password alone.

Data Retention

Active account data is kept for as long as your account is open. Once an account is closed, we retain records only for the period Philippine rules require, then delete or anonymise them.

Your Rights

You have the right to access, correct or request deletion of your personal data. Submit a written request through live chat or email and we will respond within the timeline our obligations require.

What You Asked About Our Privacy Policy

These are the questions we get most often about how 74jili handles personal data, what rights you hold, and what happens to your information when you make a payment or close your account.

We collect your name, mobile number, email address and the payment method you register — GCash, Maya or InstaPay. We also log device identifiers and session data when you log in.

We share payment data only with the processor needed to complete your specific transaction. Your GCash or Maya account number is never passed to marketers or unrelated third parties.

Send a request through live chat or email with the subject 'Privacy Request' and your registered mobile number. We locate your account and provide the data within the required response period.

Yes. Once your account is closed and the mandatory retention period under Philippine rules has passed, we delete or anonymise your records. You can request early deletion for data we no longer need to hold.

Inactive accounts are retained for the period required by applicable local regulations. After that period, personal identifiers are removed. Your transaction history may be retained in anonymised form for compliance purposes.

We use session cookies for login and analytics cookies to understand lobby usage. Block non-essential cookies in your browser at any time — this does not affect your ability to log in or make deposits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.